Call Forwarding for Partner Customers

This guide teaches you how to enable and disable Partner call forwarding services simply and quickly, including "Follow Me" for routing all incoming calls.

Forward All Incoming Calls

You can activate or deactivate full call forwarding via phone settings or direct dialing.

• Via device settings: Search for "Call Forwarding" or "Call Forwarding" in the network services menu — it varies between devices like Android or iPhone.

• Activation in dialer: Dial *21*targetnumber# (e.g., *21*0551234567#) and press the green call button.

• Deactivation in dialer: Dial ##21# and press call [conversation_history].

Forward on No Answer

The service routes calls if you don't respond after a set number of seconds.

• Activation: Dial *61*targetnumber**30# (e.g., 30 seconds; options: 15, 25, or 30) and press call.

• Deactivation: Dial ##61# and press call [conversation_history].

Forward When Busy

Ideal when you're on another call and the new one needs to go elsewhere.

• Activation: Dial *67*targetnumber# and press call.

• Deactivation: Dial ##67# and press call [conversation_history].

Forward When Unavailable (e.g., Off)

Works when the phone is off or out of range.

• Activation: Dial *62*targetnumber# and press call.

• Deactivation: Dial ##62# and press call [conversation_history].

Important tip: Always check status after setup by dialing like *21# or similar. If issues arise, contact Partner support at *054 [conversation_history]. Now manage your calls with ease!

For any questions or requests, email us at support@traceback.co.il
Traceback.co.il